, 10 years after he placed a call to Microsoft tech support, they called Brian back to see if his problem had been resolved. Are they just that backed up? Latent Y2K error? Phishing attempt? The truth is much more banal, and potentially, more
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Next Evolution of Bar Code Scanning Helps Boost Employee Productivity for Retail, Hospitality and Healthcare Industries NEW YORK - National Retail Federation Annual Conference and Expo (Booth #1623) -14 January 2008 - The enterprise mobility business of
Wichita, Kan. — Bombardier today announced the appointment of John Carleton, Sr. as general manager of its Wichita Service Center. Mr. Carleton brings with him extensive experience of the aviation industry gained over the past 25 years. A licensed
The company unveils new IP telephony and video customer-service applications. PRINTER FRIENDLY
PM Convergys Corp. (CVG) on Monday announced that it signed new contracts to provide customer management consulting for two Fortune Top 150 pharmacy benefit management companies.Under the terms of the contracts, the company would assess enterprise-wide
(Cincinnati) - - Convergys Corporation (NYSE: CVG), the global leader in relationship management, announced today new contracts to provide customer management consulting for two Fortune Top 150 pharmacy benefit management companies. Under the terms of
This is the only Conference designed specifically for Government Customer Service and Support Centers. This is a Conference and Expo where leaders of help desks, call centers, web service portals, and other touch points for Government’s internal and
Mangalore, Jan. 14 The banking system is being asked by the regulator, the Reserve Bank of India (RBI), to become more customer-friendly. The banks have been asked to consider a four-tier institutional machinery, covering all levels from the branch to
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